Neighborhood Resources

Richmond Police Department

In an emergency, dial 911 from your phone immediately. When you call 911, be prepared to answer the call-taker's questions, which may

include: The location of the emergency, including the street address. The phone number you are calling from.

The Richmond Police Department Communications Center is the contact and answering point for 911 emergency and non-emergency phone calls for the cities of Richmond and El Cerrito.  

To file an online Police report to RPD, click on the blue button below of your preferred language. (English or Español)

Richmond Police Station / Records: 

510-620-6675

Follow the prompts for records or detectives

Hours: Open 24 hours a day / 365 days a year

Richmond Fire Department

The Richmond Fire Department is a dedicated workforce of highly motivated and technically skilled professionals of rapid response. It is our purpose to protect life and preserve property.

In an emergency, dial 911 from your phone immediately. When you call 911, be prepared to answer the call-taker's questions, which may

include: The location of the emergency, including the street address. The phone number you are calling from.

440 Civic Center Plaza
Richmond, CA 94804
Phone: (510) 307-8031
Fax: (510) 307-8048

Richmond Fire Department - Permit Counter
450 Civic Center Plaza
Richmond, CA 94804

Station 68
2904 Hilltop Drive [directions]

City of Richmond Departments

Visit https://www.ci.richmond.ca.us/2014/Departments to view all departments.

RICHMOND CITY HALL
450 Civic Center Plaza
Richmond, CA 94804

Phone: (510) 620-6513

Social Security Information - Hilltop Richmond Branch Office

Assigns Social Security numbers, and administers the Social Security retirement, survivors, and disability:

3164 Garrity Way
Richmond, CA 94806

(800) 772-1213

www.ssa.gov

Republic Services

Richmond's collection services are provided by Republic Services and are available to provide information regarding: 

  • Commercial and residential rates, 

  • Free waste audits for businesses,

  • Billing or account information,  

  • Pay Your Bill Online

  • Reporting a missed pickup or lost or damaged carts/bins, or 

  • Request on-call cleanups or bulky item collection services.

Visit Republic Services' website, www.republicservices.com/municipality/wccc-ca, or call 510-262-7100 for inquiries or additional information.

 

Pacific Gas & Electric (PG&E)

If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call PG&E at 1-800-743-5000.

Take care of tasks quickly and easily online. Pay your bill, start or stop service, get financial assistance and more. Visit www.pge.com

East Bay Municipal District (EMBUD)

Call Emergency Dispatch at 1-866-403-2683 anytime, 24/7. Select 1 for English then 1 for Emergency Dispatch to report a water main break, a hit fire hydrant, or situations with heavy water flow.

If you are experiencing a water outage, please go to ebmud.com/alerts to check the status of outages in your area.

Take care of tasks quickly and easily online visit ebmud.com

West County Wastewater District

Operation includes sewage collection, treatment and disposal. Collaborates with a variety of local agencies and federal agencies.

Phone:

(510) 222-6700 | Fax: (510) 222-3277

Email:

info@wcwd.org

Web: www.wcwd.org

West County Wastewater – Main Office (Hilltop)
2910 Hilltop Drive, Richmond, CA 94806

Water Quality & Resource Recovery Plant
2377 Garden Tract Road, Richmond, CA 94801

Contra Costa Health and Human Services

The Health and Human Services Division of the County Administrator's Office oversees the budgets and administration of the Health Services, Employment and Human Services, Child Support Services, and Veterans Service Office departments.

The Division also provides oversight and guidance, through the support of a Managing Director, for the Arts and Culture Commission of Contra Costa County.

The Division provides staff support to the Board of Supervisors' Family and Human Services Committee.

The links below provide direct access to specific programs within the departments listed above.

Employment and Human Services

Health Services

Veterans Service Office

Child Support Services

Other Services
Animal Services